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Online Store / SHIPPING & DELIVERY INFORMATION

Pre-Order Information

When an item is available for pre-order, this means you are ordering the product in advance before it is actually available for shipping. All pre-orders are top priority and are shipped first before any other orders of that same item. Pre-orders are shipped on a first come, first shipped basis. Please see the item description of the product you are pre-ordering for the expected ship date. The expected ship date is the date when you can expect your product to be shipped out to you. The expected ship date is not exact and can be a bit earlier or later.

Plese keep in mind that your credit card will be charged immediately when you place a pre-order, not when the item ships. Unfortunately, with the payment processor we use, this is our only option to serve you to allow online credit card orders.

USA Customers

Most orders are shipped via USPS First Class Mail or USPS Priority Mail. Your shipping costs will be added to your total upon checkout. Shipping costs are determined by your order total and location.

Most orders are shipped out by us within 1-3 business days and arrive to you within 3-7 business days.

International Customers (outside the USA)

Most orders are shipped via USPS First Class International Mail or USPS Priority Mail International. Your shipping costs will be added to your total upon checkout. Shipping costs are determined by your order total and location.

Most orders are shipped out by us within 1-3 business days and arrive to you within 10-15 business days.

*Please note: International shipping can sometimes be delayed due to customs. At times, we do experience longer delays with international shipping which can vary in delivery time up to 45 business days.

Questions or Concerns Regarding Your Order?

If for any reason you need to contact us regarding your order please contact us here OR email us at orders@keithurbanfans.com. Please provide your order details (receipt id #) if possible so we can better assist you.

 

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